This Privacy Policy describes how GuiaCasino Portugal ("we", "the Site") collects, uses, stores and protects your personal data in accordance with the General Data Protection Regulation (GDPR), Portuguese Law No. 58/2019 and the guidance of the National Data Protection Commission (CNPD).
1. Data controller
The data controller responsible for personal data collected through this website is GuiaCasino Portugal, based in Lisbon, Portugal.
For privacy and data protection inquiries, contact us at legal@casinoexpertportugal.com or info@casinoexpertportugal.com. We respond to requests within a maximum of thirty (30) days, as required by the GDPR.
2. Legal framework
The processing of personal data on this site is governed by Regulation (EU) 2016/679 (GDPR), Portuguese Law No. 58/2019 implementing the GDPR, and guidance from the National Data Protection Commission (CNPD).
The CNPD is the competent supervisory authority for complaints regarding the processing of personal data.
3. Personal data we collect
We collect only the personal data necessary for the operation of the site. The types of data we may collect include:
a) Navigation data: IP address, browser type, operating system, device used, pages visited, time spent, referral source and date and time of access.
b) Preference data: selected language, stored via a functional cookie on your device.
c) Voluntary contact data: when you email us, we collect your email address and the content of your message.
We do not collect sensitive data through this site. This site is informational only and does not process deposits, wagers or gambling transactions.
4. Purposes of processing
The personal data we collect is used exclusively for the following purposes:
a) To enable proper operation and navigation of the website.
b) To remember your language preferences.
c) To respond to inquiries or communications you voluntarily send us.
d) To comply with applicable legal obligations in Portugal and the European Union.
We do not use your personal data for purposes other than those described in this policy without your prior, free, specific and informed consent.
5. Consent and legal basis
The processing of your data is based on your consent, obtained when you access and use this website after being informed through this Privacy Policy and our Cookie Policy.
For functional cookies necessary for site operation, processing is based on your consent when you continue browsing after being informed.
For data you voluntarily provide by email, consent is obtained when you send your message with knowledge of this policy.
You may withdraw your consent at any time by contacting us or configuring your browser as described in our Cookie Policy. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
6. Cookies
We use cookies and similar technologies for site operation. Functional cookies (such as language preference) are necessary for proper site operation.
For detailed information on the types of cookies we use, their duration and how to manage them, see our Cookie Policy at /cookies.
7. Sharing and transfer of data
We do not sell, assign or commercialize your personal data to third parties.
We may share data with technology service providers (such as web hosting or email services) acting as processors who only process data according to our instructions.
When you click links to casino operator sites or other external sites, you will be redirected outside our site. Those sites have their own privacy policies.
If any provider is located outside the European Economic Area, international transfer will be carried out with adequate safeguards under the GDPR.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction, including encrypted connections (SSL/TLS) and access controls.
No internet data transmission or storage system is completely secure. We recommend taking precautions when sharing personal information online.
9. Data retention
We retain your personal data only for the time necessary to fulfill the purposes described in this policy or as required by law.
Navigation data is retained for a maximum period of twelve (12) months.
Contact data from email communications is retained until we resolve your inquiry and, if applicable, for the period necessary to address potential claims or legal requirements.
10. Data subject rights
Under the GDPR, you have the following rights:
a) Access: obtain information about the personal data we hold about you.
b) Rectification: correct inaccurate or incomplete data.
c) Erasure: request deletion of your data where applicable.
d) Restriction: restrict processing in certain circumstances.
e) Portability: receive your data in a structured format.
f) Objection: object to processing in certain circumstances.
g) Withdraw consent at any time, without affecting the lawfulness of prior processing.
11. How to exercise your rights
To exercise any of the rights above, send a request to legal@casinoexpertportugal.com indicating: (i) your full name; (ii) the right you wish to exercise; (iii) a clear description of your request; and (iv) a contact method.
We will respond within thirty (30) days. If you believe your rights have not been adequately addressed, you may file a complaint with the CNPD.
12. Supervisory authority
The National Data Protection Commission (CNPD) is the supervisory authority in Portugal.
Website: www.cnpd.pt
Address: Av. D. Carlos I, 134, 1.º, 1200-651 Lisbon, Portugal.
13. Minors
This website is intended exclusively for persons aged 18 or over. We do not intentionally collect personal data from minors.
If you are a parent or legal guardian and believe a minor has provided us with personal data, contact us immediately at legal@casinoexpertportugal.com.
14. Changes to this policy
We may update this Privacy Policy periodically. The current version will always be available on this page with the last updated date.
We recommend reviewing this policy regularly. Continued use of the site after changes are published implies acceptance of the updated policy.
15. Contact
For questions about this Privacy Policy or the processing of your personal data:
General email: info@casinoexpertportugal.com
Privacy and data: legal@casinoexpertportugal.com
Location: Lisbon, Portugal.
Last updated: July 4, 2026.